Motives of Customer Adoption to Dealing with Jordanian Islamic Banks

(Pages 2231-2240)

Mefleh Faisal Mefleh Al-Jarrah1, Abdalla Mohammad khalaf Al Badarin1, Najeeb Sameer Najeeb Khreis1 and Baker Akram Falah Jarah2,*
1Associate Professor, Yarmouk University, Faculty of Shari and Islamic Studies, Islamic Economics and Banking Department.
2Faculty of Business, Amman Arab University, Jordan.


The study aimed to examine the relationship between different motives of customer adoption (independent variables) and the adoption of deals with Jordanian Islamic banks (dependent variable). The researchers employed a quantitative research design to investigate the customer adoption of deals with Jordanian Islamic banks. The study sample consisted of 311 participants. The researchers used a simple random sampling method to select the sample, ensuring that each participant had an equal chance of being included. Data collection was carried out using a questionnaire that was developed based on the relevant literature and research objectives. The questionnaire included items related to the motives of customer adoption and the adoption of deals with Jordanian Islamic banks. Where the results indicated that regression analysis demonstrates that several motives of customer adoption significantly impact dealing with Jordanian Islamic banks, including religious motive, consciousness, benefits achieved, reputation, and privacy and security. however, quality of services does not exert a significant influence on the dependent variable.


Motives of Customer Adoption, Religious Motive, Consciousness, Benefits Achieved, Reputation, Privacy and Security, Quality of Services and Jordanian Islamic Banks.

How to Cite:

Mefleh Faisal Mefleh Al-Jarrah, Abdalla Mohammad khalaf Al Badarin, Najeeb Sameer Najeeb Khreis and Baker Akram Falah Jarah. Motives of Customer Adoption to Dealing with Jordanian Islamic Banks. [ref]: vol.21.2023. available at:

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