The Role of Information Technology Capabilities in Improving Cost Effectiveness and SME’s Performance

(Pages 2200-2205)

Elvin Bastian1,*, Munawar Muchlish1 and Imam Ghozali2
1Assistant Professor of Faculty Economics and Business, Universitas Sultan Ageng Tirtaysasa , Indonesia.
1Senior Lecturer of Faculty Economics and Business, Un iversitas Sultan Ageng Tirtaysasa, Indonesia.
2Professor of Fakultas Ekonomika and Bisnis, Universitas Diponegoro, Indonesia.
DOI: https://doi.org/10.55365/1923.x2023.21.236

Abstract:

The purpose of this study is to empirically examine and analyze the role of information technology capabilities in increasing the cost-effectiveness and business performance of SMEs. This study uses a sample of managers or managers from Palm Sugar SMEs in Lebak, Banten Province. The sampling method in the study used purposive sampling. This study uses a path analysis tool with the WarpPLS version 5.0 program to test hypotheses. The results showed that the role of information technology capabilities had a positive effect on increasing cost effectiveness and the ability of information technology could also improve SME's performance.


Keywords:

Information Capabilities Technology, Cost Effectiveness, SME's Performance, and Warp PLS.


How to Cite:

Elvin Bastian, Munawar Muchlish and Imam Ghozali. The Role of Information Technology Capabilities in Improving Cost Effectiveness and SME’s Performance. [ref]: vol.21.2023. available at: https://refpress.org/ref-vol21-a236/


Licensee REF Press
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