Unlocking the Factors that Influence Employees' Intention to Stay in the Electronics Industry in Vietnam

(Pages 1956-1967)

Cong Hiep Duong1,2,* and Yi-Hui Ho1
1College of Management, Chang Jung Christian University, Tainan, Taiwan.
2Faculty of Accounting, Thai Nguyen University of Economics and Business Administration, Thai Nguyen, Vietnam.
DOI: https://doi.org/10.55365/1923.x2023.21.210


This research explores a largely untapped domain in human resource management within the electronics industry in Vietnam - the influence of perceived co-worker support (CWS) and perceived supervisor support (PSS) on employees' intention to stay (ITS). Despite the substantial role of these facets in employee retention, their impact in the context of the electronics industry has remained unexplored. Consequently, this study examines the interplay of CWS, PSS, job satisfaction (JS), and work-life balance (WLB) on ITS in the electronics industry in Vietnam.

Anchoring the social exchange theory investigation, the survey-based empirical study was implemented with the aid of a questionnaire taken by 210 employees in the electronics industry in Vietnam, and structural equation modelling (SEM) analysis was employed to elucidate the relationships among these variables. The findings reveal a complex interplay of these factors. In contrast, CWS yielded an insignificant impact on ITS. PSS, JS, and WLB influenced ITS positively. WLB and JS were identified as mediators in the positive relationship of CWS and PSS to ITS. The findings underscore the need for organizations to prioritize CWS, PSS, JS, and WLB to bolster ITS. Notably, this study proposes a managerial implication that supervisor support should be paramount in strategies to enhance ITS in the electronics industry. This research advances our understanding of ITS in the electronics industry in Vietnam, offering pivotal insights for human resource management.


Electronics industry, Employees' intention to stay, Job satisfaction, Perceived co-worker support, Perceived supervisor support, Work-life balance.

JEL Classification:

J01, M12, M54.

How to Cite:

Cong Hiep Duong and Yi-Hui Ho. Unlocking the Factors that Influence Employees' Intention to Stay in the Electronics Industry in Vietnam. [ref]: vol.21.2023. available at: https://refpress.org/ref-vol21-a210/

Licensee REF Press
This is an open access article licensed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, provided the work is properly cited.